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Operations for GCSE Business

GCSE Business, Operations and people. Usually met in years 9 to 11.

Learn how businesses make products and manage stock, quality and suppliers.

What you practise

Starts with methods of production and builds to lean production and kaizen. Practice moves up a level when a round goes well and down when it does not.

Sample questions

Each sample comes with the method and the reason every wrong option is wrong. Real practice rounds are ten questions at your level.

Sample question, level 2 of 5

Which term means: checking quality at every stage of making, so faults are prevented?

  1. Quality assurance
  2. Supply chain
  3. Quality control
  4. Job production
  5. Buffer stock
Show the answer and method

Answer: A, Quality assurance

The method: Quality assurance means checking quality at every stage of making, so faults are prevented.

Why the other options are wrong:

  • B, Supply chain: Supply chain means all the businesses involved in making a product and getting it to the customer.
  • C, Quality control: Quality control means checking finished products for faults, usually by inspectors.
  • D, Job production: Job production means making one product at a time, each made to the customer’s order.
  • E, Buffer stock: Buffer stock means the smallest amount of stock a business keeps so it never runs out.

Sample question, level 4 of 5

Which term means: getting goods to the right place at the right time?

  1. Kaizen
  2. Supply chain
  3. Logistics
  4. Procurement
  5. Job production
Show the answer and method

Answer: C, Logistics

The method: Logistics means getting goods to the right place at the right time.

Why the other options are wrong:

  • A, Kaizen: Kaizen means making small improvements all the time, with ideas from every worker.
  • B, Supply chain: Supply chain means all the businesses involved in making a product and getting it to the customer.
  • D, Procurement: Procurement means finding and buying the goods and services a business needs.
  • E, Job production: Job production means making one product at a time, each made to the customer’s order.

See where this fits: every GCSE option topic and Key Stage 3.

Related topics: People and organisation.